Ecomculator

Checkout Conversion Rate Calculator

Calculate your checkout conversion rate to identify opportunities for improving your checkout process and increasing sales.

visitors
orders

Checkout Conversion Rate

25.0%

Percentage of checkout visitors who complete their purchase

Checkout Abandonment Rate

75.0%

Percentage of checkout visitors who leave without completing their purchase

Industry Average

30.0%

Typical checkout conversion rate for e-commerce stores

Potential Improvement

5.0%

Gap between your conversion rate and industry average

Checkout Funnel Visualization

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Understanding Checkout Conversion Rate

Your checkout conversion rate is one of the most critical metrics for any e-commerce business. It measures the percentage of visitors who complete a purchase after reaching your checkout page, providing direct insight into the effectiveness of your checkout process.

Why Checkout Conversion Rate Matters

Optimizing your checkout conversion rate can have a dramatic impact on your bottom line. Even small improvements can lead to significant revenue gains without requiring additional traffic or marketing spend. For example, increasing your checkout conversion rate from 25% to 35% represents a 40% increase in sales from the same number of checkout visitors.

How to Improve Your Checkout Conversion Rate

  • Simplify the checkout process: Reduce the number of steps and form fields required to complete a purchase. Each additional field or step increases the likelihood of abandonment.
  • Offer multiple payment options: Provide various payment methods to accommodate different customer preferences, including credit cards, digital wallets, and buy-now-pay-later options.
  • Eliminate surprise costs: Display all costs, including shipping, taxes, and fees, as early as possible to prevent sticker shock at checkout.
  • Implement guest checkout: Allow customers to purchase without creating an account, reducing friction in the checkout process.
  • Display trust signals: Include security badges, customer reviews, and guarantees to build confidence in your checkout process.
  • Optimize for mobile: Ensure your checkout process works seamlessly on mobile devices, with appropriate input types and easy navigation.
  • Add progress indicators: Show customers where they are in the checkout process and how many steps remain.

Industry Benchmarks

Checkout conversion rates vary by industry, but here are some general benchmarks:

  • Poor performance: Below 20%
  • Average performance: 20-40%
  • Good performance: 40-60%
  • Excellent performance: Above 60%

Factors that can influence your benchmark include product price point, product complexity, target audience, and whether you're selling B2B or B2C.

Frequently Asked Questions

Frequently Asked Questions

Find answers to common questions about this calculator.

Checkout conversion rate is the percentage of visitors who complete a purchase after reaching your checkout page. It's calculated by dividing the number of completed orders by the number of checkout page visitors, then multiplying by 100. This metric is crucial for understanding how effective your checkout process is at converting interested shoppers into paying customers.
The average checkout conversion rate for e-commerce stores is around 30%, but this can vary significantly by industry, product type, and price point. Luxury or high-ticket items typically have lower conversion rates than lower-priced products. Top-performing stores can achieve checkout conversion rates of 60% or higher through continuous optimization.
To improve your checkout conversion rate: 1) Simplify your checkout process by reducing the number of steps and form fields, 2) Offer multiple payment options, 3) Display security badges and trust signals, 4) Provide clear shipping information and costs upfront, 5) Implement guest checkout, 6) Add progress indicators, 7) Optimize for mobile devices, and 8) Use exit-intent popups with special offers to recover potential abandonments.
Checkout conversion rate measures the percentage of visitors who complete a purchase after reaching the checkout page, while overall conversion rate (or site conversion rate) measures the percentage of all website visitors who make a purchase. Checkout conversion rate focuses specifically on the effectiveness of your checkout process, while overall conversion rate reflects the performance of your entire sales funnel.
You should monitor your checkout conversion rate at least weekly, and ideally daily for high-volume stores. Regular monitoring helps you quickly identify issues in your checkout process and measure the impact of any changes you make. It's also important to analyze this metric before and after implementing changes to your checkout flow to determine their effectiveness.

Ready to Optimize Your Checkout Process?

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